Privacy Policy
Last updated: March 2026
1. Introduction
TierOne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information: When you place an order or contact us, we may collect:
- Name and contact information (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through Stripe)
- Organization or chapter affiliation
- Size preferences for apparel orders
Automatically Collected Information: We may automatically collect certain information about your device and usage patterns, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our services
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist in payment processing (Stripe), shipping, and order fulfillment
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, contact us at hello@tierone.co
7. Cookies
We use cookies and similar technologies to improve your experience on our website. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
9. Contact Us
For questions about this Privacy Policy, please contact us at hello@tierone.co